FAQs

Can I return products and receive a refund?

All sales are final. We do not take products back after they have been shipped out. If there is a problem with your order or the product you received please email us directly at Info@CocoMaven.com and we will work to resolve the issue. 

How often should I wash my beard?

We recommend you wash your beard 2-3 times per week.

How often should I wash my hair?

We recommend you wash your hair as often as you feel necessary based on your hair needs. Finding the right product to support your hair journey is extremely important. Be sure to read the descriptions of each product to determine how they should be used. 

Are all the products Vegan?

No, you can find the product ingredients on the back of the bottles. 

Can these products be used on kids hair?

Yes, but they are NOT tear free products. Therefore, you will need to be careful when washing and rinsing the product out. 

When should I see results after using CoCo Maven/Mahogany Man products?

We recommend using CoCo Maven products exclusively for 4-6 weeks to determine best results. 

What This System Addresses

  • Scalp Balance

    Supports comfort and balance at the scalp level to reduce irritation and dryness.

  • Moisture Retention

    Improves hydration and flexibility to reduce breakage and dryness.

  • Strength & Manageability

    Enhances softness, shine, and ease of styling through consistent care.
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Who This System Is For

This system is for individuals who want structure instead of trial and error.

• Experience dryness, itch, or breakage
• Want to retain length and strength
• Prefer a guided, disciplined routine
• Value quality, consistency, and results

This system is not for mixing multiple brands, quick fixes, or inconsistent routines.

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The CoCo Maven Method™

Results require structure. Every product in this system serves a specific role.

Step 1: Cleanse
Reset the scalp and hair to remove buildup and restore balance.

Step 2: Condition & Hydrate
Introduce moisture and flexibility to support strength and manageability.

Step 3: Scalp Support
Maintain scalp comfort and circulation to support retention.

Step 4: Define & Style
Enhance curl pattern or shape while preserving moisture.

Step 5: Maintain or Seal
Maintain daily softness or seal moisture as needed.

Skipping steps compromises outcomes.

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Haircare System Essentials

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The 21-Day Method Commitment

For results to occur, the CoCo Maven Haircare System must be used exclusively for a minimum of 21 days.

Mixing brands disrupts scalp balance and compromises outcomes.

This commitment allows the scalp and hair to recalibrate and respond properly to the system.

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